We are dedicated to our guests’ comfort

Our “Best Rate Guarantee” ensures that when you book your reservation directly with our hotels we will have the best rate you can find online, and will match any legitimized rate that you find lower than our websites. By booking direct with our guest services teams or on our websites, we can ensure the best booking experience and communicate effectively with our guests before your arrival, during and after your stay.

When our guests plan their trip ahead of time, they will reap the rewards of savings! With our Advance Purchase promotions you can get the best savings available and even if you change your plans at the last minute, you can use those funds to a stay with 12 months of the original reservation.

We make it easy for our guests, with no pesky resort or amenity fees and a simple re-booking policy with no change or cancel fees because, well, Life Happens®! With all our special rates and promotions, you have the flexibility to change your reservation with ease. Even with a nonrefundable promotion we will save your funds for a future stay within 12 months if you should need to cancel or change your dates.

Our staff works together to create a welcoming and comforting environment for all guests and visitors, generating a happy environment and fun place to be each day! Our associates pride themselves on excellent customer service and are there to help guests with anything they may need during your visit, however we can.

The Shorebirds Hotel Group™ is genuine in our promise to help the environment by reducing plastic waste and creating our own energy sources that are less reliant on fossil fuels for our everyday use. We continue to upgrade our facilities with solar energy projects, clean water systems and bulk amenity dispensers to do our part in lessening the strain of travel that affects our planet.